| ¡¡How to dial a number by Hihicall? |
Answer: please login www.hihicall.net, download Hihicall dialer and install it on to your pc, then enter your card No. and password. Please dial as the following rule:
For common phones, please dial as 00+ country code +city code+ number
For mobile phones, please dial as 00+country code +mobile number. |
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| ¡¡How to inquire the rate about my call number? |
| Answer: Please login www.hihicall.net, there is some country rates on the left corner of page. For detail bill and rates, you can enter my Hihicall, fill in your card No. and password, then check international rates from Query menu. |
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| ¡¡Can I use HiHicall if I am using dial-up internet? |
| Answer: Yes, HiHicall is suitable for any internet connection. Switch to ADSL if you get a broadband connection, and switch to Dial-up if you connect internet by dial-up. |
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| ¡¡How to make it free call from Hihicall to Hihicall? |
| Answer: First, you must know the other¡¯s Hihicall number, then enter into Hihicall dialing surface, put into the other¡¯s number directly, and it is free. For example, to dial customer service phones, please dial 8008 or 8009 and that¡¯s ok. |
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| ¡¡How to buy Hihicall phone card? |
| Answer: Enter www.hihicall.com firstly, go to Hihicall shop and choose phone cards which you need, click Buy, if you succeed, you will receive the account and password of telephone card which you buy in your mailbox. By the way, you can contact us directly and pay it by other ways. |
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¡¡How to recharge by recharge card? |
First of all, you can¡¯t recharge by recharge card until you have account card. When you recharge, please enter www.hihicall.com, then click My Account and fill in your Hihicall number and password, then enter management system. Click ¡°Customer Recharge ¡± linkage of Client Management menu, enter User Recharge page, put into recharge Card Number,Password,Transfer Money and Append Code, finally click Submit. |
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| ¡¡ How to reset login password of Hihicall? |
| Answer: You can enter www.hihicall.com, go to My Account, put into Account and Password, then login management system, click Client Information and do revision login password. |
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| ¡¡How to add your friends to phone book? |
Answer: Open your phone book and click Append, according to window register, put into your friends information in file, then it will appear your friends information who you append. You can choose to dial your friends number in ¡°Operation¡± menu, you can also edit or delete you friends information in phone book. |
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| ¡¡Is it valid if I use my Hihicall number in other area? |
Answer: Certainly, on any computer which has fluent network, you can enter by your own Hihicall number and call others. |
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¡¡How to inquire about my call record? |
Answer: You can enter www.hihicall.com, go to my Hihicall, put into Account and Password, then login management system and you can see all your call record. |
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¡¡What¡¯s the reason that I may hear the other¡¯s oche when I call to others by HiHicall? |
Answer: Please double click the volume, open the volume control window, you should make the microphone be soundless. So your problem is solved
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